✓ Keyword search bar with service type, zip code, and category filters
✓ Smart suggestions and trending services
✓ List and map views of nearby pros
✓ Popular categories: Plumbing, HVAC, Electrical, Roofing, Cleaning, etc.
✓ Business bio, years in business, certifications
✓ Photos of past work and completed projects
✓ Verified licenses and insurance documentation
✓ Transparent pricing models (fixed, hourly, or quote-based)
✓ Reviews with photos, timestamps, and response from vendors
✓ Instant quote request forms
✓ Real-time or scheduled booking calendar
✓ Job description and photo upload
✓ In-app messaging with vendors
✓ Booking confirmation & reminders
✓ Secure in-app payment processing (credit card, ACH, Apple Pay, etc.)
✓ Upfront estimates, milestone payments, and final invoice
✓ Downloadable receipts
✓ Dispute protection and satisfaction guarantee
✓ Post-service review reminders
✓ Star ratings, written reviews, and image uploads
✓ Verified customer review tagging
✓ Dispute resolution process
✓ Native Android and iOS apps
✓ Push notifications for job updates, promos, reminders
✓ GPS-enabled job tracking and ETA
✓ Job progress status: "Pro en route," "Work in progress," etc.
✓ Manage job requests, calendar, and payments in one place
✓ Quote management with history
✓ Performance metrics and customer insights
✓ Custom branding: logo, banner, photo gallery
✓ Upload and manage credentials
✓ Set service categories, pricing, and travel radius
✓ Real-time updates on job status
✓ Accept/decline leads
✓ Customer notes and special instructions
✓ In-app payment acceptance and history
✓ Instant payouts to linked accounts
✓ Service add-ons and upsell options
✓ View and respond to reviews
✓ Display badges for Verified, Top Rated, etc.
✓ Analytics on ratings and repeat customers
✓ Promoted listing options
✓ Create and manage special offers or discounts
✓ CRM-style lead management
✓ Lead notifications and job alerts
✓ Auto-matching customers to nearby vendors by skill, rating, and availability
✓ Zip-code radius and real-time GPS targeting
✓ Background checks on all vendors
✓ ID and credential verification
✓ Payment encryption and secure messaging
✓ 24/7 live support chat
✓ Dispute mediation and refund policy
✓ AI support bot with escalation to human
✓ Sync progress and messaging across web and mobile
✓ Vendor offline mode for poor service areas
✓ AI-powered quoting suggestions for vendors
✓ Smart reminders and rebooking suggestions
✓ Predictive job matching based on history and skills
